Don’t just take
our word for it!

See what some of our happy clients have to say


Very caring, patient and knowledgeable. She is gentle in every way, her demeanour, speech and the way she deals with everyone, adults and kids.

– Helen B

Absolutely brilliant. Chantelle picked up my macular eye problem before it was too late to treat.

– Tony W

Chantelle has been pleasant and professional every time we’ve seen her. She made my young daughter feel comfortable from the first time she met her (age 5) and we still go to Chantelle.

– GP

Chantelle would testify that I was a particular challenging case with regards to my script. But the result and satisfaction was worth her efforts. She is a highly skilled professional also specializing in scleral lenses. I will endeavour to follow her wherever she chooses to practice…

– Aslam M

Chantelle is a true professional who is dedicated to every patient’s individual needs. In my case, if it were not for her early detection of loss of sight, I would today not be able to apply my experience to my profession, or enjoy one of my revered past-times – flying small aeries. Chantelle is truly a master of her profession.

– John W

Chantelle advised that we consider orthokeratology for my daughter as her eyesight was deteriorating at a rate above norm. After conducting our own research and tons of emails with queries (which she patiently responded to), we were happy to go this route. Her prescription has been stable for the last few years. We are thankful for the professional and excellent service throughout this journey. It was indeed the best decision.

– Carol L

Friendly, knowledgeable, efficient, professional and always go beyond all expectations. Chantelle and Vision By Design are brilliant in every respect. I drive 35 km each way, past many other optometrists, to come here. They're that good.

– Claire L

Unbelievable!!! Chantelle is fantastic with children. She puts them at ease and makes everything fun and non threatening. Chantelle is all round AMA-ZING !!!! She is forward thinking and looks for the best ways forward. Thank you for your passion. You are a true credit to the eye-care world.

– Leigh C

Amazing experience! Professional and very knowledgeable from my telephonic enquiry with Wouter through to the actual eye assessment with Chantelle. Brilliant with kids! Will definitely be choosing Vision By Design as our preferred optometrist for our family.

– Alexis M

Wow, what an experience we had. We were treated like we are family. They were exceptional and phenomenal in every aspect. They come highly recommended. So glad we ended up with you. Thank you for the outstanding assistance.

– Malcolm M